Privacy Policy

Last updated: April 2026

This Privacy Policy explains how Alnahari (“we”, “us”, “our”) collects, uses, stores, and shares personal information when you visit our website, create an account, or purchase from us.

1. Information we collect

We may collect information you provide directly (such as name, email, phone, shipping address, and payment-related details processed by our payment partners), account credentials, communications you send to support, and—where you choose—profile or preference data. We also receive technical data automatically (such as device type, browser, approximate location from IP address, and usage logs) to operate and secure the Services.

2. How we use information

We use personal information to provide and improve the Services, process orders, authenticate users, communicate about transactions, respond to requests, personalize your experience where appropriate, comply with legal obligations, detect and prevent fraud or abuse, and analyze aggregated usage trends.

3. Cookies & similar technologies

We use cookies and similar technologies to remember preferences, keep you signed in where applicable, measure performance, and understand how visitors use the site. You can control cookies through your browser settings; disabling certain cookies may limit some features.

4. Sharing of information

We may share information with service providers who assist us (hosting, payments, logistics, analytics, customer support) under strict confidentiality and only as needed. We may disclose information if required by law or to protect rights, safety, or security. We do not sell your personal information to third parties for their own marketing.

5. Retention & security

We retain information only as long as necessary for the purposes described, legal compliance, and dispute resolution. We apply appropriate technical and organizational measures to protect data; however, no method of transmission over the Internet is 100% secure.

6. Your choices & contact

Depending on applicable law, you may request access, correction, deletion, or restriction of certain personal data, or object to specific processing. To exercise rights or ask questions, contact us through the details on our Contact page. We may update this Privacy Policy from time to time; continued use after changes means you accept the revised policy.